We are recruiting for a local, established business, who are in the market for an Operations Manager to bolster their management team.

Reporting to the owners of the business, you will take full responsibility for the organisation and management of an office based team at their Head Office.

The role would suit an experienced and organised Manager that thrives on providing structure to their direct reports, whilst utilising systems to ensure high levels of performance.

Duties & Responsibilities:

• Lead, develop and motivate an operations team.
• Work with the management team to ensure that team members are suitably trained.
• Co-ordinate said team, to ensure that they comply with legislation and offer high levels of customer service.
• Plan and lead strategic marketing initiatives to enhance performance.
• Promote a “customer first” approach.
• Manage the CRM and reporting tools to enhance team performance.

Additional Information:

• 100% office based role
• 9am to 5pm – some flexibility
• 25 days holiday
• Access to own transport is essential