Operations Coordinator

Our client is a fast growing and industry-leading business based in Hertford, looking for an Operations Co-ordinator due to growth. This is a fast-paced opportunity for an extremely organised, enthusiastic and progressive candidate to join their busy team.

 

The company view this role as crucial to its continued growth and development. Needing someone with experience in administration and operations, they are looking for a proactive candidate that wants a business who can offer them a career.

 

The main responsibilities:

• Proactively taking calls and handling client emails
• Adding customer orders and call notes to the in-house database
• Ensuring orders are processed, stock arrives within expected timescales and any delays are dealt with appropriately
• Liaising with suppliers in the UK and overseas
• Monitoring shipments sent by air and sea and advising customers and sales teams of any potential delays
• Coordinating with colleagues across different parts of the business to manage workload accordingly
• Managing aftersales queries and preparing commercial invoices for shipments
• Ensuring customer feedback forms are sent, feedback monitored and high levels of service maintained
• Managing stock levels and ordering parts when required to

 

For the successful candidate, there’s fantastic learning and development opportunities on offer here with a great chance to really build a career with this business.

 

If you are interested in finding out more then please apply today.

Location: Hertford
Salary: £25,000 - £28,000
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