Administrator

We are thrilled to be partnering with a new client of ours for this role. They’re a local, family-owned company in Ware seeking an Administrator to support their growing business.

 

Ideally we’re looking for a good all around Administrator with experience in either legal or heavy compliance-based businesses.

 

Attitude and personality are also important as this is a small, albeit growing, business, but we can absolutely consider people at all different stages of their career.

 

This role requires a high standard of customer service for their clients and a positive approach to supporting the entire team with high levels of accuracy.

 

Key Duties include:

• Setting up files for client cases, both online and for physical copies of paperwork.
• Responsibility for your own caseloads, working with clients and third party institutions to ensure probate practices are carried out in a timely and thorough manner.
• Speak to clients over the phone and by email, ensuring that all updates are put into writing and expectations are managed effectively.
• Completing all administration where necessary and using a mix of internal, industry specific systems alongside Xero and Excel.
• Acting as the first point of contact for any enquiries, assisting them with the probate process from start to finish.
• General office duties including answering the phone, photocopying, contact third parties via phone and email, greeting visitors and dealing with a mix of incoming and outgoing post.

 

Please note this role is Monday to Friday 9:00am-5:30pm, and is fully office-based.

20 days holiday plus bank holidays, with annual leave entitlement increasing by 1 day for each year of service.

Location: Ware
Salary: £26,000 - £30,000
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