Sales and Customer Service Co-Ordinator

Are you an energetic and customer-focused professional looking to make a real impact in a growing business? Our client, a leading name in their industry, is seeking a Sales and Customer Service Coordinator to join their friendly and dedicated team.

 

In this exciting role, you’ll be at the heart of the customer journey – building strong relationships with distributors, managing orders from enquiry to completion, and helping to drive business growth through excellent service and proactive sales support.

 

Key Responsibilities:

· Build and maintain long-term, positive relationships with distributors.

· Manage customer orders and enquiries from start to finish.

· Prepare and process orders and quotations within agreed deadlines.

· Recommend suitable products, negotiate terms, and provide accurate quotations.

· Follow up quotations to secure orders and update the Customer Service Manager.

· Identify opportunities to upsell and maximise profitability.

· Monitor sales trends and take proactive action where needed.

· Collaborate effectively with colleagues to deliver outstanding customer experiences.

 

About You:

· Results-driven, proactive, and customer-oriented.

· Confident communicator with excellent telephone and written skills.

· Strong organisational ability with great attention to detail.

· Comfortable working under pressure and managing multiple priorities.

· Team player who can also work independently.

· Proficient in IT systems and quick to learn new software.

· Flexible, adaptable, and committed to continuous development.

This is a fantastic opportunity to join a company that values initiative, teamwork, and delivering excellence. If you’re looking for a role where you can make a real difference and grow your career, we’d love to hear from you.

Location: Stevenage
Salary: £25,000-£28,000
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