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Service Administrator

We’re currently representing a long-standing client of ours in their search for a Service Administrator.

 

This is a fast-paced opportunity for an extremely organised, enthusiastic and progressive candidate to join their busy team.

 

The company view this role as crucial to its continued growth and development. A newly created role within the business, they are looking for a proactive candidate that wants a business whereby they can build a career with.

 

As it’s a new role, there’s plenty of scope for development for the right candidate, working with an experienced yet progressive leader.

 

The main responsibilities:

  • Data cleansing of database, updating customer records, equipment records.
  • Responsible for the service team inbox, and answering the phone as and where required.
  • Booking in jobs for Service Engineers, and providing general administrative support to the engineering team.
  • Working closely with internal teams to ensure that customer jobs are completed in a timely manner.
  • Building relationships with customers, both existing and prospective, via a mix of email and over the phone.
  • Liaising with manufacturer to register products for warranty, as well as completing any warranty claims with support from Service Manager.

 

The company is absolutely focussed on work ethic and a willingness to learn rather than any specific experience here- although work experience within a service-led role would be beneficial.

 

For the successful candidate, there’s fantastic learning and development opportunities on offer here with a great chance to really build a career with this business.


Location:
Salary: £23,000 - £30,000
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