Partnerships Executive
Our client is a well-established, innovative and rapidly scaling business based in a wonderful location, looking for ambitious and warm operators, with a real eye for customer excellence to join their friendly team on a permanent basis.
We’re able to look at a range of different candidates – experienced Customer Service practitioners looking to develop into more of a commercial role, but also people with experience in the Partnerships and Onboarding sector, who are looking for a new challenge.
The role is a chance within a progressive business, created due to continued success and growth of the business. This is a forward-thinking business who are at the fore of employee benefits provision, engagement strategy and are generally just all lovely people!
Key duties include:
- Supporting the Head of Partnerships with identifying and onboarding new retailer partners, working to develop and maintain relationships with partner clients
- Handling inbound queries professionally and efficiently via both telephone and email.
- Developing and improving internal processes for new partner onboarding.
- Talking new and existing partners through the businesses offerings and the benefits of working with them.
- Working closely with internal teams, including Customer Service and Finance to resolve any queries related to invoicing and stock levels.
- Handling orders from new and established customers alike, processing all administrative and systems requirements in the moment.
- Ensuring that all new clients are onboarded with thoroughness and warmth, bringing an ‘Account Managerial’ and relationship style to your work.
A client renowned for being an employer of choice, with a great working culture and benefits; it is a good time to join the business and the overall ‘feel’ of the company is extremely supportive and friendly.
Location: Shoreditch, London
Salary: £30,000 - £34,000
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